A Trusted Service Partner to Maximize Your Asset Performance and Protect Your Process
SERVICE, MAINTENANCE AND TECHNICAL SUPPORT
As part of Process Insights, we are dedicated to helping you maximize the value of your Tiger Optics CRDS analyzer by providing applications support, technical training, software, on-site and remote service, upgrades, spares, rentals, and more! We offer a wide range of service designed to satisfy the needs of our varied customer base. We offer customized service plans as well as our standard services shown below:
- On-site service agreements for the highest level of service
- Extended warranty agreements for customers who desire a rapid response, low cost, fixed fee repair service
- Rentals and factory-authorized spare parts
We are ready to assist you with any technical or service-related inquiries that you may have. Recognizing that every customer requires different levels of support to meet and maintain their objectives, our Customer Service and Technical Support Team is made up of factory trained and certified support experts located around the world to provide the highest quality support and service.
- Gain highest level of reliability
- Ensure optimized asset performance
- Improve maintenance schedule
- Reduce unexpected downtime
- Remote support and diagnostics
- Gain higher return on investment
We maintain our primary service department, spares, and rental fleet in our corporate headquarters in Horsham, Pennsylvania, USA. The Tiger Optics Field Service Engineers serve our local and global customers from strategic locations in the United States. Our extensive distributor network covers the globe to quickly serve the needs of our worldwide customer base.